Conversational AI for Employees
Support employees in real time
Automate time-consuming tasks and free-up time for the important things. Reduce service costs while improving employee satisfaction and productivity.
Conversational AI for Customers
Address and advise customers around the clock.
Our customer service solutions combine pre-trained language models with domain- and industry-specific best practices. Start efficiently interacting with customers today and ensure optimal service 24/7/365!
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Omnichannel
One central wizard for all questions – instead of separate, individually rolled out bots
sovanta® Conversations enables you to create a standardized customer experience across all channels. (Web, Facebook, WhatsApp, Alexa, Google Home, Phone, etc.)
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Best in Class UX
Departments want to maintain their bot content themselves without having to deal with expert tools. Developers prefer to work in the development environments and technologies they are familiar with, rather than being limited by visual editors.
sovanta® Conversations combines the best of both worlds.
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Integration
Stay independent of individual language and platform providers (Amazon, Google, Microsoft, etc.).
Use existing data sources, such as SAP SuccessFactors, etc. to make your solution intelligent.
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From the first concept to the rollout
Do you need support for your project? Or, do you want to find out how digital assistants can help your company? As a full-service provider, sovanta accompanies and helps you to establish language technologies in your company.
Want to learn more?
Arrange a demo appointment with our experts and let us work together on your new solution!
Simplicity first
sovanta AG is the expert when it comes to improving user experience in SAP environments.
From the gathering of initial requirements through to the deployment of innovative solutions, we ensure that all services are provided under one roof.
More than 100 customers, 250 projects, over a million users: companies from a wide range of industries already rely on our solutions and services. For example, adidas, Beiersdorf, Bayer, BASF, LIDL, SAP and tesa.
More information at sovanta.com